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Hello or Goodbye, What does your website say?

 
As you strive to help residents find services, conduct business, and stay informed during these unusual times, your website is your new city hall.
 
With any luck, you're meeting residents where they find you - on smartphones, tablets, and laptops - with a welcoming presence that's well organized and accessible. Your branding is consistent and up-to-date, your online information is current, and your site serves up all of the information and services that you used to offer at the front desk.

With a new mobile-first design from Municipal One, Ocean Isle Beach, North Carolina has a website that says, "Hello! How can we help?"

In addition to a breath-taking design that captures the island's character, the site's intuitive navigation and full-featured system gives residents what they need when they need it:
  • Calendars
    Now, more than ever before, residents are looking to your website to see when and where meetings are going on. Whether events are cancelled, postponed, or streaming, online calendars should be up-to-date and easy to find. Bonus points if your calendar lists meetings along with their agendas and links to your live stream or online meeting site.

  • Emergency Information
    The latest coronavirus information should be front and center via a user-friendly Emergency Alert Banner. While the news module keeps the public informed about local orders and precautions, the alert page also provides links to local and national resources such as the local health department and the CDC.

  • Online Service Requests
    City hall may be closed to the public, but city services go on. Put those services in reach of every resident with an easy-to-use online request center. OIB's Report a Concern feature is easy to use and easy to find - on every page of the website.

  • Online Payments
    As residents continue to practice social distancing, many cities are seeing an uptick in online payments. If your site doesn't offer online payments already, Municipal One can help you offer this valuable online service with a traditional absorbed fee model or a convenience fee option that creates a no-cost solution for the city.

  • Online Forms
    With fewer opportunities for face-to-face meetings, now is the time to ramp up online services including paperless forms. Municipal One's integrated paperless forms can help you process business licenses, pet licenses, building permits and more without the hassle of printing and mailing forms. With electronic signatures, online payments and invoicing, and a virtual record center, you can save time, money, and frustration while also meeting your community's need for social distancing.

Ready to make your website say, "Hello! How can we help?" Let us know!

Contact Municipal One today

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