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Open Records Request Management


Process requests. Manage deadlines. Respond quickly.


Municipal Open Records is the online public records system that provides you with the tools to manage requests, accept online payments, and keep track of it all in one intuitive online portal. By streamlining your request process and automating communication, you can increase efficiency, reduce expenses, and provide transparency and accountability.

Open Records: From Start to Finish

Accept Requests

Whether citizens contact you online, by mail, or in person, manage all of your requests in one place.


  • One simple form logs each request - anonymously or with required information

  • Easily contact the requestor for additional details

  • Create invoices and accept online payments


Manage Your Responses

Track every request in one system from start to finish.


  • Assign tasks and due dates to the appropriate staff member

  • Set reminders so you never miss another deadline

  • Send status updates to requestors with a single click.


Publish Records

Fulfilling records requests has never been easier.


  • Attach files directly to the request - no printing, copying, or mailing required.

  • Publish requests and documents publicly or only to the requestor

  • Published responses are searchable - reducing the number of repeat requests for the same records


Managing public records requests has never been easier. With Municipal Open Records, you can streamline your records request process, increase your compliance, and save printing, mailing, copying, and filing costs across all departments.

Improve efficiency, increase transparency, reduce expenses, and provide accountability. Get started with Municipal Open Records today.